BENGALURU — Swiggy has laid out a fresh strategy for its quick-commerce arm Instamart centred on exclusive products, private labels and brand partnerships rather than network expansion alone, according to commentary from its Q1 FY27 earnings call. The strategy shift comes as Instamart reached contribution-margin break-even in May 2026, a target management had guided toward for five consecutive quarters, while the company reiterated its expectation of achieving overall cash break-even within the next two quarters.
A key announcement during the call was the launch of "Switch to Better," a programme aimed at offering differentiated products available only on Instamart. According to management, the initiative brings together large FMCG companies, challenger brands and Swiggy's own private labels to develop products exclusive to the platform — with exclusivity often applying to individual SKUs rather than entire brands, and the programme now covering roughly 50 product categories.
A Quarter of Narrowing Losses and Slowing Growth
Swiggy's consolidated net loss narrowed to ₹791 Cr in the April-June quarter from ₹1,197 Cr a year earlier, as revenue surged 37% to ₹6,812 Cr. Instamart's gross order value (GOV) rose 39.8% year-on-year to ₹7,907 Cr — a deceleration from the 48.8% growth rate recorded in the preceding March quarter, which Swiggy attributed to a deliberate culling of unprofitable users and orders, including the removal of more than 4 million loss-making users over the past three quarters.
Curation Over Chasing Volume
"In a period where quick commerce competition has only intensified, we prioritised improving unit economics over fleeting headline growth," Swiggy CEO Sriharsha Majety said, describing the Instamart milestone. "Our efforts over the last few quarters to reset our user base, economics and experience have together made the business much stronger and increased its staying power. This milestone marks a pivotal transition, as growth increasingly serves as a driver for profitability rather than a compromise against it."
Instamart's contribution margin improved to -0.2% of GOV in the quarter, a 440-basis-point improvement year-on-year and 165 basis points sequentially. Its adjusted EBITDA loss narrowed by ₹80 Cr quarter-on-quarter to ₹778 Cr, with the adjusted EBITDA margin improving by 105 basis points to -9.8%. The company's dark store network grew to 1,171 stores across 131 cities, with more than 45% of stores achieving a positive contribution margin during the quarter, up from 30% in the prior three months.




